Ashley Addiction Treatment (Havre de Grace, Maryland)
Ashley Addiction Treatment is a private, non-profit, Joint Commission Approved, 100-bed, inpatient alcoholism and drug addiction treatment center located on a picturesque, 147-acre campus on the banks of the Chesapeake Bay just outside Havre de Grace, Maryland. The facility’s sole purpose is to heal the alcoholic and addict, and its treatment program integrates 12-step spirituality with the science of addiction medicine and the art of therapy.
Faced with the challenge of redesigning technology to meet the strategic goal of an electronic medical record, the Ashley Addicition Treatment management team decided to seek out a solution that would enable them to automate a number of manual processes while leveraging their investment in the Microsoft platform. Complicated manual calculations were being performed by the Ashley Addicition Treatment staff and needed to be automated to improve efficiency and accuracy while maintaining the ability to collect self pay amounts as early as possible in the process. In addition, access to authorization information was fragmented, and reporting was manual, and there was no collection module and no electronic claims processing.
To address these issues, Ashley Addicition Treatment selected Stockell Healthcare’s InsightCS®; an end-to-end patient access and patient accounting solution. Today, Ashley Addicition Treatment is utilizing InsightCS® for a variety of key functions including custom insurance verification, automation of calculations performed prior to admitting, and the use of the system’s worklist capabilities for tasks associated with their collections activities. Other benefits they are taking full advantage of include electronic claim filing, imaging and reporting.