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Patient Accounting and Billing


Stockell Healthcare's InsightCS® Patient Accounting and Billing is an all encompassing, fully integrated solution featuring intrinsically interwoven modules and no dependencies on bolt-ons.  The solution is designed  leverages automation, analytics and workflow to best position your organization to manage its revenue cycle, and be productive and prosperous as a result.

Key Features and Benefits


Denial Tracking
Detailed denial information (835) is received and stored for each patient billing event.  Associated workflow enables collectors to be notified of incoming denials in needs of action.  Denial reports are available for analysis efforts.

Contract Management
Enables users to concurrently and effectively manage and maintain existing Payer contracts. Based on reimbursement rules (DRGs, APCs, Fee based, Per Diem, Stop Loss, etc.), users can create models utilizing current patient data to evaluate prospective contracts.

Integrated Claims
Allows healthcare providers to replace the traditional “bill in one system, correct claims in another system” approach with a single solution featuring a fully automated, workflow-driven process. Many tasks are resolved upfront with integrated, automated claims scrubbing. Payer acknowledgements are fully integrated meaning the collections cycle doesn’t begin until the claim has been received.

Universal Billing
Offers tightly integrated patient billing solutions including both Inpatient and Outpatient billing, plus completely integrated Practice Management (1500) and Hospital (UB04) billing. Also includes bar code charge entry, bill hold capability, interim billing, group/institutional billing, application of payments and adjustments to different billing periods as necessary, and full support of all standard ICD-10 and HCPCS code.

Patient Payment Portal
Allows the patient to make payments on multiple accounts with a single login. Patients can elect to pay now or easily schedule a payment for a date in the future. The patient has access to online statements via the portal to show current balances and previous payments made. Multiple forms of payment methods are supported (Credit, Debit, and E-Check).

Insurance Follow-Up and Payments
Expedites the collection process, which in turn increases the payments to be collected. Users can quickly identify accounts that need follow-up, and the solution also features complete Denial Tracking. Other key components include CAS Reason codes, audit trails, user-defined collection workflows, collector activity scheduling, exception reporting, and bad debt analysis and actions.

Business Intelligence
Features a full suite of executive dashboards, dynamic worklists, and reports. Key decision makers at hospitals and other healthcare organizations are able to easily and effectively analyze and act upon crucial patient service and financial data.

Scorecards and Analytics
Features a full array of leading edge Business Intelligence (BI) executive dashboards that enable key decision makers to effectively act upon patient service and financial data. Featuring “drill-down” capabilities, dashboards include Days in A/R, Cash Receipts, Collector Productivity, and Denied and Clean Claim Rates.

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